Dear Mr Goddard,
I am writing to thank you for the ecellent work you did on my bathroom last November. Being somewhat cynical about builders I wanted to wait a month or two to find out whether the adaption lived up to expectations. I am thankful to say it did.
From your first visit to the day the work was completed I was impressed with your professionalism and that of your colleagues. The research you undertook prior to your estimate paid dividends as of the three quotes I received yours was the only one to include all the things I, the occupational therapist and my agency, required. You started and finished the project on time and worked to a very high standard, ensuring the room was left clean and tidy at the end of each day, something Lauren and I very much appreciated. The finished bathroom looks beautiful and I would have no hesitation in recommending your work.
Please pass on my thanks to your colleagues and I look forward to seeing you later in the year when I hope to refurbish the family bathroom.
Mrs J Hedges (Southampton)